Travelcall Advisory and Booking Fees

Get in touch with our friendly advisors

At Travelcall, we know planning a remarkable trip takes time and expertise, and our service begins from the moment you first reach out. We charge fees that reflect the professional service we deliver at every stage of the travel journey. From thorough research and tailored itinerary design to exclusive Virtuoso benefits and dedicated on-the-ground support, our advisors are with you from the first conversation to your safe return home. Please visit your local Travelcall agency's page for the full schedule of fees.

Itinerary planning:

To be charged at commencement of itinerary planning

1–3 destinations$275
over 3 destinations$400

Inclusive of GST

Domestic:

Ticketing service charges

Domestic and trans-Tasman$50
Domestic change fee$30

Plus GST per person

International:

Ticketing service charges

Ticketing service fee – economy and premium$170
Ticketing service fee – business and first$275
Change and reissue fee$75
European and US internal flights booking fee$70

Per person

Frequent flyer

Ticketing service charges

Frequent Flyer booking$300

Per ticket Inclusive of GST

After hours emergency assistance

When office is closed and assistance is required

Per individual booking.$60

Plus GST

Cancellation fees

Other fees

Cancellations to Domestic/Trans–Tasman bookings:$25
Cancellations to International bookings (excluding Trans–Tasman bookings):$150

per booking in addition to Provider and credit card fees.

Credit card fees

Card fees

Visaan additional 1.8% applies
Mastercardan additional 1.8% applies.
American Expressan additional 1.8% applies.

Debit card fees

Card fees

VisaFree of charge
MastercardFree of charge

(All fees exclude GST, where applicable).